Accessibility Statement

Our Commitment
Let’s Pack and Go Travel, operated under Fora Travel Inc., is committed to providing a website and services that are accessible to the widest possible audience, regardless of technology or ability. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Measures We Take
We use industry-standard practices to improve accessibility, including semantic HTML, meaningful link text, keyboard navigability, proper heading structure, alternative text for meaningful images, sufficient color contrast, form labels and error messages, and support for screen readers.

Ongoing Efforts
Accessibility is an ongoing effort. We regularly audit content and user flows, address issues as they are identified, and include accessibility in our design, development, and content review processes.

Compatibility
Our website is designed to work with current versions of major browsers and assistive technologies, including screen readers and magnification tools. Some older browsers or unsupported plugins may affect the experience.

Limitations and Known Issues
Despite our best efforts, some content provided by third parties (such as booking widgets, maps, or embedded media) may not be fully accessible. We monitor these areas and work with vendors to improve accessibility or provide alternatives when possible.

Alternative Formats
If you need information in an alternative format (large print, accessible PDF, plain text), we will provide it upon request whenever feasible.

Feedback and Contact
We welcome your feedback on the accessibility of our services. If you encounter barriers or need reasonable accommodations, please contact us:
Email: mariateresa.santospuma@fora.travel
Phone: +1 (917) 597-4796
Address: 228 Park Ave Suite 53272, New York, NY 10003-1502

Response Time
We aim to acknowledge accessibility inquiries within 2 business days and propose a solution within 10 business days, where feasible.

Third-Party Content and Services
Some features and services are provided by external vendors. While we cannot control their platforms, we encourage them to meet or exceed WCAG 2.1 AA and will assist you with alternate ways to access the information.

Assessment Approach
We assess accessibility through self-evaluation, automated testing tools, and periodic manual testing with assistive technologies.

Standards and Compliance Goal
We strive to meet WCAG 2.1 Level AA success criteria. Where full compliance is not yet achieved, we are actively working toward it and prioritize fixes that have the greatest impact on user experience.

Escalation
If you believe your accessibility concern has not been adequately addressed, please raise it again via the contact methods above so it can be escalated for further review.

Accessibility Training
Our team members, including designers, developers, and content creators, receive periodic training on digital accessibility best practices. This ensures that new content and features meet accessibility standards from the start and that updates are implemented with accessibility in mind.

Continuous Improvement
We recognize that accessibility is not a one-time effort but an ongoing commitment. We continuously evaluate our website using automated tools, manual reviews, and user feedback to identify and resolve accessibility barriers as technology and standards evolve.

Assistive Technology Support
Our website is designed to support a variety of assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), text-to-speech tools, and browser accessibility features. We encourage users to keep their browsers and assistive technologies updated to ensure the best experience.

Accessibility of Booking and Travel Content
Because Let’s Pack and Go Travel works with third-party suppliers, certain booking engines or travel platforms may have their own accessibility limitations. We carefully select partners who value inclusivity and encourage them to meet accessibility standards. If you encounter a barrier while using a third-party tool, please notify us, and we will do our best to assist or provide an alternative solution.

Inclusive Travel Experiences
Our commitment to accessibility extends beyond our website. We strive to offer travel options that accommodate diverse needs and preferences, including accessible lodging, transportation, and experiences whenever available. Clients are encouraged to share any accessibility needs with us at the time of booking so we can assist in finding suitable arrangements.

Contact for Accessibility Assistance
If you experience any difficulty accessing information on our website, booking travel, or using any feature of our services, please reach out to us:
Email: mariateresa.santospuma@fora.travel
Phone: +1 (917) 597-4796
Address: 228 Park Ave Suite 53272, New York, NY 10003-1502

Effective Date and Updates
This Accessibility Statement was last updated on October 13, 2025. We may update this statement periodically to reflect improvements, feedback, or changes in legal requirements. Any updates will be posted on this page with a revised date.