Privacy Policy

Introduction
Let’s Pack and Go Travel, operated under Fora Travel Inc., values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website or travel services. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other details you provide during inquiries or bookings.

• Travel Information: Passport details, travel preferences, destinations, and other data necessary to complete your bookings.

• Payment Information: Credit or debit card details collected securely through authorized payment processors.

• Technical Information: IP address, browser type, device information, operating system, and website usage data collected through cookies or analytics tools.

• Communication Data: Information you provide when contacting us by email, phone, or through online forms.

How We Use Your Information
We use your personal information to:

• Process, confirm, and manage travel bookings.

• Communicate with you about trips, updates, and inquiries.

• Provide customer service and personalized travel recommendations.

• Improve our website, services, and user experience.

• Comply with legal and regulatory requirements.

• Prevent fraud and ensure security of transactions.

Legal Basis for Processing (GDPR)
Under the GDPR, we process personal data based on one or more of the following legal grounds:

• Contractual necessity: To fulfill your travel bookings and requests.

• Consent: When you have given clear permission for us to process your information (e.g., for marketing).

• Legal obligation: To comply with legal or tax requirements.

• Legitimate interests: To operate our business efficiently, improve services, and communicate relevant offers.

Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:

• Access and obtain a copy of your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal information (“right to be forgotten”).

• Object to or restrict data processing in certain circumstances.

• Withdraw consent at any time without affecting the lawfulness of prior processing.

• Lodge a complaint with a data protection authority in your country.

To exercise these rights, please contact us at the email listed below.

Your Rights Under CCPA/CPRA (California Residents)
If you are a California resident, you have the right to:

• Know: Request details about the categories and specific pieces of personal information we collect and how we use them.

• Delete: Ask us to delete personal information we hold about you, subject to certain exceptions.

• Correct: Request correction of inaccurate data.

• Opt Out: Request that we do not sell or share your personal information (we do not sell data).

• Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise these rights, please submit a request by contacting us via email.

Data Sharing and Transfers
We share your information only when necessary:

• Travel Suppliers: Airlines, hotels, tour operators, and related service providers to fulfill bookings.

• Technology and Payment Partners: Providers who help operate our website, process payments, or provide technical support.

• Legal and Regulatory Bodies: When required to comply with law or protect our rights.

If your data is transferred outside the EEA, we ensure it is protected through Standard Contractual Clauses (SCCs) or equivalent safeguards.

Cookies and Analytics
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. After that, your data is securely deleted or anonymized.

Data Security
We use secure servers, encryption, and restricted access to protect your personal information. While we take every reasonable precaution, no system can be completely secure.

Children’s Privacy
Our services are not directed to children under 16 years old. We do not knowingly collect or store personal data from minors. If you believe we have collected such data, contact us to remove it.

International Data Transfers
Your information may be processed in the United States and other countries. We take all necessary measures to ensure your data is protected in compliance with applicable privacy laws.

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website indicates acceptance of the updated policy.

Contact Us
For any privacy-related questions, or to exercise your data rights, please contact us at:
Email: mariateresa.santospuma@fora.travel
Phone: +1 (917) 597-4796
Address: 228 Park Ave Suite 53272, New York, NY 10003-1502